Shipping policy

Shipping Policy

All PixelTRex™ items are made to order. This means your item is created specifically for you after your order is placed.

Processing Time
Orders are typically processed within 2–5 business days before shipping. During high demand periods, processing times may be slightly longer.

Shipping Time
Once shipped, orders are estimated to arrive within 5–10 business days depending on your location within the United States.

Please note that delivery times are estimates and are not guaranteed.

Shipping Rates
We offer free standard shipping on all orders within the United States. Shipping costs are included in the product price unless otherwise stated.

Shipping Location
At this time, we only ship within the United States.

Delays
We are not responsible for shipping delays caused by carriers, weather, customs, or other factors outside our control.

Lost or Stolen Packages
PixelTRex is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure your shipping address is correct and secure.

Incorrect Address
If an incorrect shipping address is provided and the order has already been processed, we may not be able to make changes. Please review your information carefully before placing your order.